Faq

Frequently Asked Questions

When i will receive my order?

Please note that the standard delivery time of 5-7 business days are estimates and may vary depending on circumstances like distance, local holidays, and any other external factors.
Feel free to contact us if you have any questions about your order’s status. Alternatively, if you already have a tracking number, please feel free to check the status via the Data Post.

From where are your products shipped?

Orders are shipped from our warehouse in Cyprus.

How do I track my order?

Within 1-2 business days of placing your order, after it has been dispatched you will receive an e-mail containing your package’s tracking information.

Is shipping free?

Free standard shipping is provided by AV when purchasing a timepiece.

What type of movement is used?

AV comes with a Japanese Miyota Movement which is one of the most well known in the industry.

Is there a warranty?

AV has a warranty that covers manufacturer’s defects for two years after the original purchase date.

What are the payment methods?

Credit cards (Visa, Mastercard and American Express), PayPal are accepted.