Customer care
Shipping, returns & warranty
Every AV watch ships free from our warehouse in Cyprus, and every order can be returned free of charge.
Delivery
Orders are shipped from our warehouse in Cyprus. Standard delivery takes an estimated 5 to 7 business days.
Delivery times are estimates and may vary depending on circumstances such as distance, local holidays and other external factors.
Tracking
Within 1 to 2 business days of placing your order, once it has been dispatched, you will receive an email containing your package's tracking information.
If you have any questions about the status of your order, please contact us.
Shipping costs
Standard shipping is free with every timepiece. Prices shown on the site include VAT.
Returns
Returns are free for all orders, worldwide. To arrange a return, email us at info@av-watches.com with your order details and we will guide you through the next steps.
Warranty
AV watches carry a warranty that covers manufacturer's defects for two years after the original purchase date.
To make a warranty request, contact us at info@av-watches.com or call +357 99 671984.